UK in Estonia
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Help for British nationals
Consular Section Staff at the British Embassy provide assistance in looking after the interests of British nationals visiting or living in Estonia.
The following pages will explain in detail what we can do for you.
The Consular section is open to public by appointment only:
- 10:00 - 12:00 and 13:30 - 15:00 Monday to Thursday and
- 10:00 - 12:00 Friday, except public holidays.
- 10:00 - 12:00 and 13:30 - 15:00 Monday to Thursday and
If you are a British citizen and find yourself in an emergency situation please telephone +372 667 4700 for instructions.
What kind of help can we provide?
We offer help which is appropriate to the individual circumstances of each case, including:
- issuing emergency travel documents;
- providing information about transferring funds;
- providing appropriate help if you have suffered rape or serious assault, are a victim of other crime, or are in hospital;
- helping people with mental illness;
- providing details of local lawyers, interpreters and doctors and funeral directors;
- doing all we properly can to contact you within 24 hours of being told that you have been detained;
- offering support and help in a range of other cases, such as child abductions, death of relatives overseas, missing people and kidnapping;
- contacting family or friends for you if you want; and
- making special arrangements in cases of terrorism, civil disturbances or natural disasters.
Under UK law, we have to charge for some services. The fees are displayed in the appropriate section for each individual service. Fees are usually payable in local currency and are subject to periodic review. They are charged to cover the cost of processing an application. Please note that all Consular fees are non-refundable. Please ensure that you receive an official receipt for every consular service you pay for.
You can download the FCO's Support for British nationals abroad [PDF, 1013KB, opens is new window] guide for more information.
What we cannot do
- get you out of prison, prevent the local authorities from deporting you after your prison sentence, or interfere in criminal or civil court proceedings;
- help you enter a country, for example, if you do not have a visa or your passport is not valid, as we cannot interfere in another country’s immigration policy or procedures;
- give you legal advice, investigate crimes or carry out searches for missing people, although we can give you details of people who may be able to help you in these cases, such as English-speaking lawyers;
- get you better treatment in hospital or prison than is given to local people;
- pay any bills or give you money (in very exceptional circumstances we may lend you some money from public funds, which you will have to pay back);
- make travel arrangements for you, or find you work or accommodation; or
- make business arrangements on your behalf.
The Foreign and Commonwealth Office recommends registering with LOCATE
Use our LOCATE service to tell us where you’re travelling to so our embassy and crisis staff can provide better assistance in an emergency such as a tsunami or terrorist attack. We’re confident LOCATE will improve our ability to provide help in crisis situations and reduce delay and worry in times of stress for family and friends at home.
When things go wrong
Useful information for British citizens on how to handle difficult situations in Estonia
Consular Newsletter
Sign up for our consular newsletter. It shares important information with British Nationals living in Estonia or planning to visit the country. If you would like to receive our consular newsletter by e-mail, please register your e-mail address by emailing us.
